Frequently Asked Questions
Everything you need to know about shopping with PIECES Los Angeles.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 14-day return window for all unworn items with original tags attached. Please note that certain limited-edition drops and accessories are final sale.
Do you ship internationally?
Yes, PIECES Los Angeles ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How do I know what size to order?
Each product page includes a detailed size guide. Our items generally follow a true-to-size fit, but we recommend checking specific measurements for our oversized streetwear collections.
Can I cancel or modify my order?
Orders are processed quickly to ensure fast delivery. You can request a cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes once the order has entered fulfillment.
Are your products authentic?
Absolutely. All products sold on PIECES Los Angeles are 100% authentic and sourced directly from the brands or authorized distributors.